Customer Service

CUSTOM ORDERS

Custom orders are welcome and made fresh upon request. Please email us your request, for example “gluten free”, and we will prepare a customized skin care/remedy matching your needs.

WHOLESALE ORDERS

Wholesale orders are welcome too. Please contact us with your request, or call us at 760-703-0831.

SHIPPING 

Curealia’s orders typically ship same day or within 1-2 business days, First Class, United States Postal Service (USPS). Most orders are delivered within 2-5 business days from the order’s ship date. International orders are shipped via First Class International and will arrive within 5-15 days, depending on their destination. A tracking number is provided upon shipping.

SALES TAX

Curealia is required by law to collect sales tax on orders shipped to California.

PAYMENTS

PayPal payments are accepted for online orders – the most efficient and secure way. For any other method of payments please call 760-703-0831 – we accept all major credit cards. Your credit card information is never saved in our system. Returning customers can use their PayPal account or call us to place their new orders.

REFUNDS & RETURNS

The purpose of our products is to be beneficial therefor we offer 100% satisfaction or money back guarantied. Curealia wants you to be pleased with every product you purchase from us. If for any reason you are unhappy, please contact us within 10 days of receiving your order. Returns and refunds are accepted – will be handled on a case by case basis.

If you should need to return a product purchased through Curealia, please follow the steps below:

  • Please call or e-mail our Customer Service department to initiate the return process.  760-703-0831 or info@curealia.com
  • We accept returns on unopened items in their original condition and open items that have less than 25% of product used.  Curealia cannot accept returned items if more than 25% of the product has been used.
  • Returned items can only be accepted within 14 days of the original shipment date.
  • Please enclose a copy of your order or the order number along with the reason for the return.
  • Return address: CUREALIA, 1434 Warmlands Ave Vista CA 92084, USA
  • Your return will be processed promptly upon its arrival.

CONTACT INFORMATION

If you have a question about your order, products or assistance in using our website, please call us at 760-703-0831 or email us at info@curealia.com

Curealia, 1434 Warmlands Ave, Vista CA 92084 USA